Policy & FAQs

While we hope your experience with us exceeds your expectations, please let us know if they do not. Our number one goal is to create your hairstyle vision. If this does not happen, please contact us immediately.

We get it; your hair never "looks as good" on Day 2, Day 3, nor especially after a little humidity (guess what? Ours does the same thing!), but we want to make sure your style lasts as long as possible! How can we do this? Through our 3-Day Beauty Sleep satisfaction guarantee! 

Each visit, you will leave with instructions on how to best take care of your style. We believe that healthy hair comes from empowered care.

If after 72-hours of wearing, sleeping on, and caring for your hair you are not satisfied, we are happy to assess, touchup and/or refresh your style.

Your patience and flexibility are very much appreciated in these unusual times. We look forward to protecting you as best as possible with our one-on-one appointments, extra cleaning measures and mask use while in our shop.

Using our online booking tool allows us to best accommodate you in a safe manner. Once you arrive to the shop, please wait in your car for your stylist to welcome you in.

Booking a House Call ensures your hair will be cared for in the comfort of your own home! These booking requests can be made by texting or calling us. We look forward to receiving your house call.

Also a mobile option, we can accommodate day-of events and personal, private or professional outings such as:

• TV Sets
• Film Sets
• Brides
• Bridal/Wedding Party
• Photo Shoots
• Special Events
• Date Night